Cancellation Policy
Please review our guidelines for cancelling or rescheduling an appointment.
24 hours' notice or more
Cancellations made with at least 24 hours' notice before a scheduled appointment (via email, text, or phone call) will be processed without penalty.
Late cancellations & no-shows
Cancellations made with less than 24 hours' notice or client no-shows will be subject to a charge of the full service price. This includes situations where our team cannot access the property, is turned away, or the client is absent.
To avoid a cancellation fee, please provide at least 24 hours' notice before your appointment.
Need to cancel or reschedule?
Email, text, or call our office.